Help and Advice

Answers for a Better Turf Project

Clear guidance about products, installation, maintenance, warranties and choosing the right artificial turf for your space.

  • Start with how the space will be used, then match pile height, density and colour to that use.

    • Consider foot traffic, sun exposure and drainage
    • Shorter piles suit high-traffic areas and pet zones
    • Longer piles feel softer underfoot for lawns and play areas
    • Request samples to compare tones in your own light

    Specifications and warranties may vary by product. Please confirm details with our team.

  • Landscape turf prioritises a natural look and soft feel, while sports turf is engineered for performance and durability.

    • Landscape turf focuses on aesthetics and comfort
    • Sports turf uses tougher yarns for higher wear
    • Infill choice differs between the two applications

    Specifications and warranties may vary by product. Please confirm details with our team.

  • Many homeowners install smaller areas themselves. Larger or complex sites usually benefit from professional installation.

    • Preparation is the most important stage
    • A stable, well-compacted base determines the finish
    • Seams, edges and infill require the right tools
  • Timelines depend on site size, access and ground conditions. Our team will confirm an estimate after assessing your project.

    • Small courtyards often complete in a day
    • Standard backyards typically take two to three days
    • Complex sites may require staged installation
  • A typical DIY project uses a small set of essentials.

    • Weed membrane and edging
    • Base aggregate suited to your soil
    • Seaming tape and adhesive
    • Turf pins or nails
    • A stiff brush for finishing
  • Our landscape ranges are designed with families in mind, using non-toxic yarns and free-draining backings.

    • Rinse to clean; no muddy paws or bare patches
    • Soft underfoot for play areas
    • Discuss infill options that suit pet households

    Specifications and warranties may vary by product. Please confirm details with our team.

  • Maintenance is light compared to natural grass but a short routine keeps it looking its best.

    • Brush the pile occasionally to keep it upright
    • Rinse to remove dust and pet areas as needed
    • Remove leaves before they mat into the surface
  • Lifespan depends on the product, usage and installation quality.

    • Quality landscape turf commonly lasts many years
    • UV stability and fibre quality drive longevity
    • Correct base preparation extends product life

    Specifications and warranties may vary by product. Please confirm details with our team.

  • Warranties are offered on our turf ranges and vary by product line.

    • Coverage typically relates to UV stability and fibre wear
    • Correct installation is required for warranty cover

    Specifications and warranties may vary by product. Please confirm details with our team.

  • Yes. Our showroom displays the full range so you can compare piles, colours and densities in person.

    • Speak with a product specialist
    • Take home samples to view in your own space
  • Share your project details online or by phone and we'll respond with tailored options.

    • Rough measurements help us scope quickly
    • Photos of the site are useful but optional
    • We'll confirm service area and next steps
  • We work across a wide service region. Contact our team with your postcode for the fastest answer.

    • Metro and major regional areas covered
    • Remote projects considered on request

Get in touch

Still Have Questions?

Speak with our team about your project, product options or installation requirements.